To know more about any Product or Service of MTS you can contact Customer Care Number Anytime. We are providing here all details of Customer Care services, related documentations and Email ID. For any assistance or clarifications, or complaints please contact to numbers given below.
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Click Here For State Wise List of Customer Care Numbers
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Toll Free Number
155 (From Any State)
You can dial this number from any state. this is toll free number for MTS users. For Complaints you can dial 198.
Andhra Pradesh
9133-955-955
Sistema Shyam TeleServices Limited
Laxmi Cyber City, 2nd Floor
Block C , Survey No : 10, Kondapur
Hyderabad – 500 084
Bihar and Jharkhand
9135-955-955
Sistema Shyam TeleServices Limited
5th, 6th & 7th Floor, Abdul Hai Commercial Complex,
Exhibition Road,
Patna-800001, Bihar
Phone: 0612-6500-170
Delhi
Customer Care 9136-955-955
customercare.del@mtsindia.in
Sistema Shyam TeleServices Limited
A-194, Phase – I,
Okhla Industrial Area,
New Delhi – 110020
Gujarat
9137-955-955
email at customercare.guj@mtsindia.in
Address-
3rd Floor, Block 'C' Office No. 2,
The Acropolis Mall,
Thaltej Cross Road,
S.G. Highway,
Ahmedabad – 380054
Haryana
9138-955-955
email customercare.hr@mtsindia.in
Contact Address:
A-194, Phase – I,
Okhla Industrial Area,
New Delhi – 110020
Karnataka
MTS Customer Care 9141-955-955
email customercare.kk@mtsindia.in
Address:
Salarpuria Touchstone, No.15/1A
Ground Floor, Kadubeesanahalli
Bellandur, Bangalore – 560087, Karnataka
Kerala
MTS Customer Care Kerala 9142-955-955
Mail at customercare.kl@mtsindia.in
Address:
"Ventura", 3rd & 4th Floor,
NH-47 Bypass, Anchumana,
Cochin – Kerala 682024
Kolkata
MTS Customer Care Kolkata 9153-955-955
9153-155-155
email at customercare.wb@mtsindia.in
Address:
PS Srijan Tech Park,
9th Floor, DN-52, Sector V,
Salt Lake City, Kolkata – 700091
Maharashtra
9145-955-955
9145-155-155
customercare.mah@mtsindia.in
Address:-
S-4 Cybercity Tower, Level-3,
Magarpatta City,
Hadapsar, Pune,
Maharashtra – 411028
MTS Customer Care No. 9144-955-955
MTS Complaint Helpline : 198 and DNIS 9144-198-198
Mumbai
MTS Customer Care No. 9146-955-955
customercare.mum@mtsindia.in
Address:
2nd floor Leela business park
office 202- B Sakinaka,
Andheri- Kurla Road,
Andheri (E) Mumbai – 400 059
Rajasthan
9667-955-955
email at customercare.rj@mtsindia.in
Address:
Sistema Shyam TeleServices Limited
Sistema Shyam TeleServices Limited,
3, MTS Tower, Amrapali Circle, Vaishali Nagar,
Jaipur, Rajasthan – 302021
Tamilnadu
9150-955-955
customercare.tn@mtsindia.in
Address:
Lords, Block II, 4th Floor, Plot No 1 & 2,
Developed Plot, Industrial Estate,
Ekkaduthangal, Chennai – 600032
Tamil Nadu
Uttar Pradesh
9151-955-955 for Uttar Pradesh East and 9152-955-955 for Uttar Pradesh West
dial 9151-155-155 for Uttar Pradesh East
9152-155-155 for Uttar Pradesh West
customercare.upe@mtsindia.in for Uttar Pradesh East
customercare.upw@mtsindia.in for Uttar Pradesh West
Office Address:
Uttar Pradesh (E)
Sistema Shyam TeleServices Limited
Plot No CP-6/101 Faizabad Road, Opp HAL,
Indira Nagar, Lucknow -226016
Office Address:
Uttar Pradesh (W)
Sistema Shyam TeleServices Limited
121 Mangal Pandey Nagar ,
Opposite Central Excise Office,
Near CCS University, Meerut – 250005
West Bengal
9153-955-955
9153-155-155
customercare.wb@mtsindia.in
Office Address:
Sistema Shyam TeleServices Limited
PS Srijan Tech Park,
9th Floor, DN-52, Sector V,
Salt Lake City, Kolkata – 700091
The above given MTS Customer care numbers are toll free for MTS Users.
MTS team is very bad they were issuing one mbleze card that is not working , now they are asking the payment without activating how i need to pay . I am not pay fee .
Regards
‘venkatesh
Hi!
I need help in uninstaling MTS Data Card s/w from my Win7 Comp.
Error Msg I get : “Cannot Import InstallHelper.dll”
Issue Details :
===========
I had MTS Data card and was using it on my laptop. Now, as you know service is not avaiable in A.P. So, I purchased reliance data card. Now, it’s not getting installed as it has some s/w conflicts with MTS Data card S/w. I am unable to uninstall MTS s/w from my comp. O/S : Win7. Any ideas? pls. help.
Extra Info :
=======
I have other data card s/ws successfully installed in the same comp like Tata Photon & BSNL. I got them too deleted.
Thanking you in adv,
Rgds,
Nagendra
From last 2 month i am not able to recharge my mts broadband. if i call to customer care they are telling supreme court banned the mts in maharastra. These mts peolple dont have alternative or what why they cheating the customers. Please dont buy any products of mts.
Mts data card speed is very low 2-3 days
Please dont buy MTS DATA CARD. They say the speed will be upto 3.1 mbps, but self after getting an unlimited 10GB @ rs.799 plan, from day one the speed never gone beyond 0.4mbps or 400 kbps.
BUY IT and ENJOY THE PAIN.
yes its true, very slow, waste of time and money, even i couldn’t update my virus program, most of time connectivity disconnected so we have to start the download from the beginning
i agree with you,govt should take action against them.prabhat 09818023511
I am sorry to say that MTS is the WORST company I’ve ever seen. Their customer care is hopeless and this company is a BIG CHEAT. They keep on sending you the message to re-charge even if your data card is charged/valid. And do not inform by sms / send reminders by sms the exact date when it needs to be re-charged. Another problem with these COMPANY is that they put your account on zero balance on the given date anytime. suppose they say last date is 7th. instead of 12, O ‘clock in the night (late night of 7th) these people take away the balance.
unlimited is 10 gb only, and after that is 125 kbps, pls dont recharge with 999.
Robbers.
I am not satisfied with the services of MTS. Despite making complaint at two times they are not taking care. The full complaint has been sent by me on 20.2.2013.
I have recharged my MTS no by online payment at 10/02/2013. My balance cut from my bank account but i don’t get my recharge yet. I called on toll free no of MTS i.e. 1800-103-1900 so they told me that this customer-care will handle only hardware related issue. So they gave me another no. i.e 9145955955 which is for MAHARASHTRA. So I called on that number that time the person on call told that this is Karnataka number so you call on 9145126126 which is invalid number. I’m
too irritated by the service of MTS customer-care.
rashmi i know u..
Mts has been close the Service’s in bihar, Maharashtra & gonna to close the service in all ever india so plz don’t go for MTS……………..
Dos MTS fraudz,r dy evn bothrd abt d grievancs of d custmrs.Do dy concrn rgrdng d prblm of custmrs.No,.dy dnt n dy won’t,.cos der faulty,dfctve n malfunctng servcs hz bn caught red-handd,so dy r humilatd n ashamd in respndng 2 custmrs queriez.
i have purchased an mblaze on 26.10.12 from arunagiri enterprises velacherry ref bill no : 620.
ref model no AC2787
ID: A100000237D751E
S/N : 93122312CBMM
MDN: 9150950873
PLAN : 555 – POSTPAID.
FROM THE DATE OF PURCHASE TILL DATE IT IS NOT ACTIVATED AND AM GETTING THE BILLS ON MONTHLY BASIS AND FROM CUSTOMER CARE THEY ARE CALLING US AND THREATENNING ME THAT HE WILL LODGE AN COMPLAINT LEGALLY FOR NOT PAYING THE BILL AMOUNT.’
I AM NOT UNDERSTANDING THE SCENARIO, WHY SHOULD I PAY THE BILL AMOUNT WITH OUT ACTIVATING THE ACCOUNT.
I AM FRUSTRATED BY THE SERVICE PROVIDED BY MTS, AND I AM NOT INTERESTED TO CONTINUE WITH MTS.
PLS CANCELL MY ACCOUNT AND IN FUTURE DONOT SEND ANY BILLS TO MY ADDRESS AND DO NOT DISTURB, FAILING WHICH I WILL HAVE TO LODGE AN COMPLAINT TOWARDS MTS GIVING ME CONTINOUS TORCHURE BY SENDING BILLS ON MONTHY BASIS WITHOUT USAGE.
ANAND.G
9841799503.
Please send me in Aurangabad, Maharashtra. MTS Dealer Add. & Cont.no.
Hi, I have purchased MTS datacard on Dec 8, 2012. It’s not been activated even after 4 days. If i call customer care the response is very bad. Im frustrated with this kind of service. If i call up to the MTS agent, he’s not answering my call. I’m not understanding wht needs to be done further….. I had a bad experience by purchasing this dongle:-(
MTS company cheats customers.
MTS is most most most poor connection upload speed 0.06 mbps.Third class connection ever been seen.Dear all dont purchase MTS in future.
MTS company cheats customers.
hello
I have recently bought mts mblaze and i use to recharge it with Rs 303/- night plan pack but I want to know that is there any other pack for day time use along with the night time plan????
Perhaps the worst service providef or internet
MTS IS WORST IN ALL OF WORLD
MTS company cheats customers.
i am using it from last 15 days …mts is just wast of money .. they are saying 3mbps but actually speed is not more than 20 mbps …and also network disconnection problem they have …
wright my upload speed 0.06 mbps not > 0.20 mbps
hi khalid,
please never go for MTS.
they are cheating people.
they told 3.1 mbps. but, you will get below 10 kbps
if you want permanant tension go to MTS
if you doubt my words, ask any MTS user.
definetely, they are crying day by day
vijay
chennai
i Have purchase MTS datacard unlimited on 23rd Nov 12. but still is not activated. it is very bad impression. Activate my card or we will go to further step. we have to pay it is not?
I have taken an internet connection from MTS MDN 9on33on7on5tw6 in the month of October 2011. due to the bad services i have requested for termination of the connection in the month of April 2012 and submitted a letter to disconnect wef 01 May 2012. I have cleared the bill amount Rs.1600/ upto 30 Apr 12 vide bill no. Sri Raj Teleservices No. 1245 dated 30 Apr 12. The termination letter was handed over to the office at Gajuwaka, Visakhapatnam on 30 Apr by hand and obtained signature on my personal copy.
Now, the MTS company has filed a case against me in customer court regarding non payment of Rs.2766/- and I am getting telephone calls from Delhi and have been harrassed three four times. I have full proof of the letter which i have forwarded for termination and the original copy of the bill which I have paid in the office upto 30 Apr. My request is to intervene this matter and check up the real factor otherwise I have to approach for customer court for mental harrassment against this MTS company.
I purchased a MTS dongle on 26th November 2012 and Rs. 1299 for 10GB for 90 days. Today it is 28th November and the dongle is not activated nor are they picking up the phone when we call customer care. Very bad service. I want to return the dongle and get the full refund
Bosco
I had purchase MTS mblaze on 12th nov 2012 from relaince digitals anna nagar chennai.I was told that on an initial recharge of rs 501 i would get 6gb of internet at a speed of 3mbps.But after installation when i checked my balance & speed its just 750mb & 0.7mbps.I contacted customer care 3 times & did whatever I was told for technical resolving in my computer,Even after all that its showing the same problems,I checked it in one of my friends computer also,the same problem existed in his also. Now I again I called up the customer care then they are saying there is no such recharge for the amount of rs501. But I have the printed leaflet of MTS picturing the same tariff of rs501 & 6gb.But the customer care isn’t accepting it & are saying that there is no such recharge.
Also even after 3 attempts they were not able to provide the promised speed or the balance amount in my account.
I also contacted the dealer shop here at chennai wherein I purchased the mts mblaze,they are saying that after the purchase & activation procedures the rest all lies with the mts people & not them (the shop).
I really am feeling cheated of my money and time.The customer care doesn’t even knows what recharge tarifs they are having or how to solve a smiple issue ,the company is making false promises.
One more thing I want to say is that whenever u call these people they keep us waiting or long time after getting connected & on the starting of the call they irritate us by asking all the details of the user,ie when u get the call they 1st ask you the name & the 10 digit mdn no:,that’s ok, but then they start asking all the details that was given to them while filling the activation form like the mobile no, email id, resident address,etc . I can understand if they ask the name & the 10 digit no for verification purpose,its ok,but why all the street name,mobile no,email I,etc etc…?Are they doing some cbi work also as part time..?
As somebody has already posted on net its a really bad experience with MTS.
I think the company should show some respect & deliver what they promise to the customers.
My mts mblaze dongle has been blocked and refuse to support in computer. It can’t start up. Please help me.
You can tell me where I found any solution. When I plug it into Computer it shows green light.
Thank You……
Am using MTS MBlaze Modem for the last 8months.Monthly monthly i will recharge for 500MB oly. November 2012 month i recharged for 3GB.I just used 1GB for 8 days. 9 th day dat 2GB were gone.dnt knw how?.i was shocked……..how it happens….?
It’s Really bad experience with MTS. Speed is slow enough to irritate anyone. At the scale of 1-5, even i can not allow myself to give single point.
Its a very very very bad service. no speed at all and they disconnected the line without any proper reason. No proper response from customer care.Mobile net is 1000 times better than that. Plz dont buy MTS. Poor service.
i paid my braodband bill on 22/10/2012 than after thy give award to close my service. i pay bill so maybe they give me big gift. thanking you MTS
have got my connection this month of 16th . Your customer care
department very clearly told that u will be given 1.3 to 1.5 gb for
this month for the next two months u will given 3gb, i accepted. today
morning i checked the line it was not working. when i called the
customer care in the morning they told there is a problem in your
application so she told to call me after 2 hrs, i made the first call
on 9.35 am. Next i called back at 11.50 a girl attended the phone and
she verified all my details she said your line is barred for the
crossing of credit limit.how can i know i crossed the credit limit. Do
you send any balances of usage made by me daily. before you have
disconected the line have you sent any message priorly, that your line
is disconnected because of this reason. still for now i havent
received any messsages. Now before i am a launching this complaint, i
called again your customer care some person attended the phone and
saying that your line is disconnected because you have crossed the
credit limit. when i told him you havent sent any prior messages to
me, he is replying me that we have sent you a mail on 26th of october
at 04.26am to my e.mail regarding they have sent an notice. still for
now i havent received any mails. If you guys not making this complaint
serious and taking actions against this. i am very serious i have the
proof of your customer care person have talked with me and with clear
proof that i havent received any mail from your side still for now.
Now i am leaving this matter with you. If you are not solving my
problem out. be ready to see me in consumer court.
Kind atten: pls keep in your mind i am going to pay the amount till
you guys prove you have sent the mail on 26th oct 04.26am. also if you
prove just ask yourself a question whether the customer has to wake up
early morning between 01.00am to 05.00am for checking his mails from
your side that line is going to be disconnected or not.
Very Very BAD MTS Service. Please dont waste your money
u r right yr
MTS BROADBAND IS TOTALLY “CARELESS ATTITUDE”,AND UN SATISFACTORY SERVICE.
PLZ. DO NOT WASTE UR MONEY AND TIME.
Very bad experience , customer care service is very bad
please recharge my mts data card for rs 598
i have also purchase mts data card on 3rd oct but since first day i am not getting speed , its to slow 50-150kbps under the plan of 3.1 mbps upto 12 gb , i had paid advance rent for three months, but inspite of my many complaints on customer care by telephone and online complaints and visit to the mts store where i had purchased the data card , no one had solve the issue, the even donot respond to the complaints i have made and close the complaints themselves,
this company is cheater there aim is to sell there bullshit to the people with the mts blaze name.
i will sue them in consumer court.
i will not let them to go away easily by cheating with me and other peoples
i had purchase MTS doungle last week, its a really bad experience with MTS net connection, the speed is = to nothing my mobile work better than this……
Hi
Any one can you please tell me how to file a case on MTS data service i faced very pathetic experience about customer care and internet and the billing its totally fraud
regards
surya
FRIENDS
MTS IS THE WORST INTERNET PROVIDER.
SECONDLY MTS GOT THE WORST CUSTOMER CARE EXECUTIVES AND SERVICES
LETS DECIDE TOGETHER TO MAKE THIS MTS INTERNET SYSTEM FAIL BECAUSE ALREADY ITS OF NO USE.
SOON MTS WILL BE TARGETED IN NEWS,SOCIAL SITES AND EVERYWHERE FOR CHEATING PEOPLE.
I want to about Rs 303 recharge of mblaze
Hi,
after disconnction of my MTS data card also i am getting bills to my mail ID….
please suggest me what i need to do..
DATA card number : 9133930772–HYDERABAD
NEVER………………………USE MTS .ITS MY LIFE TIME MISTAKE
I am from Kochi I have just took the connection and i dont get even 100 kbps speed from my 3.1 mbps . Very bad service in the whole world. fraud executives and managers.I getting 10 kbps speed in my house. Dont take the shit connection
Customer care number is not working.. Is there any other toll free numbers other than 18002000100 and 155?
Its Very Bad News For Ur Company This Is Very Bad Product Of Your Company I will Ge t Speed To More Than 40 to 50 Kbps In Download. This Is Not A Hi- Speed Mobile Broadband This Is Very Low speed broadband internet.
very bad speed & services..
I m using ur service for last 1 year,but i have major problem with connectivity…it just stop sending and receiving data. for performing this device I have to disconnect and connect it number of times.. Improve your service,it suks……….
Data Card service is very poor. New Data Card Activation process is not updated like other Operator that may be communication gap between customer care & your authorized dealer/ Representative.
i also cheated with MTS PEOPLE THIS VERY POOR SERVICE PROVIDER IN WORLD ,SO KINDLY LOOK IN TO THAT THEY TOOK MY FOR DATA CARD ACTIVATION BUT STILL NOT ACTIVATED BUT THEY TOOK MY MONEY
i am also cheated with MTS DATA CARD they are activated they took my money
My mts ec122 cdma is not getting install so kindly kast uthakar mari problem solve karo aur apni sevice ko shudharo
mera email id hai GauravSp18@gmail.com
The Most Pathetic Service In INdia!!!.
Every One who is willing to take MTS be Warned!! Its Total Waste of money..NO signal!!..High Price!!!..Poor Customer Service!!!…No Nothing!!!!!
Extremely poor service..It is true that they say 3.1Mbps speed till 10Gb,afterwards 140Kbps for Rs 999 unlimited plan. From the very first day, wherever in this universe you are, all the time it gives single digit connectivity speed. Only one thing can be said.. HORRIBLE ..to extend a bit more.. DISGUSTING wireless network..
MTS data card is the worst in all broadbands.
the executives not give proper reply of queries and tottaly fraud. i hv done on line recharge for rs 999 my account was debited with dat amount but recharge not done yet.
Worst Customer care service of mts…..
Never buy this…..
humare village baparsi.meerut.me 04 day se network problam chal rahe hai.meerut ke 01 officer ko phone kiya us ka n0 9152090151 to us ne phone nahi uthaya humare problam shold karne ke kripa kare mera mob no 91fiv2nin21eigh18.915two2797eigh3.97fiv868thr9eigh5.
very bad services…………………..
MTS Slow SPEED and POOR service
i am new user, but the device is not responding properly,
always i have to disconnect and re connect.
Same problem I too face every now and then, connect->disconnect->connect->………………..
till good luck
very bad speed i dont like mts services
how i cam convert my plan post paid to pripaid
i have forgot my broadband no. please help me about recharge broadband
We can’t help you on this , please buy new data card to continue our best in class service.
Regards
MTS Customer Care
I want to bring this incident to your attention regarding your employee poor response regarding new broadband connection. Before 25 days I paid 500 rupee for new mts data card to your employee,my Mts data card number is 9136909325 . your employer phone details is 09540103636 now he is giving us bad response for new Date card connection even your all team who control the new boardband connection customer in laxmi nagar they all giving me a bad response……your employee was giving me surety that after 1 days my data card will be working but they all are liar and rascals. Why you all are giving me surety even you are not capable to proof your promises ………I am very tired of your promise and services I just want to know how many days you will take to start my Mts data card because of your bad employee responce I am losing my business. I just requesting you and bagging you please one time give me response and solve my problems because I trust you.please dear MTS…… please work for that complain and I just want to listen new and good response. My name is mustak ahmad and my number is 09555864538.
very vary bad service. MTS customer care executive loged incorrect complaints and close them self even if the customer is not satisfied.
My connection is not at all work and they have taken my complaint and closed them self saying the the not network coverage area.
Big cheaters…
I want to reacharge my gmts data card on line by credit card .
Dear MTS members, I have sand my comments and request but there is no reply on my comments so, please do something on our request sir.
And also removed my comments from the comments view.
Dawa, Bhutan
Request MTS staff members
When I was there at Kolkata m using MTS, Mtag 401,smartphone with this No. 8647824005,Now my request is that, how to use MTS mobile phone by using others SIM card out of India, as my country Bhutan is very near by India so, why network problem out here. Please advise us.
Thanks
Its good benefit using internet around India area…I really enjoy when I was there for my visit Kolkata, Now m back to my Country Bhutan so, now problem is I can’t not use mobile as well as internet at all. If we could get these system every were it can be good for us.
Thanks
My name is Mohit, last month i bought mts mblaze ( unlimited plan – Rs-999). First 10 days working 1.1mbps speed, after that the speed went down ( 144 mbps), then i called customer care why i am getting low speed. They said, upto 10Gb speed is 3.1 Mbps, after that you will get 140 kbps. Then i asked them then why you are giving unlimited plan with 3.1 Mbps. They did n’t give proper answer.it’s like a snatching money from the customers.they are frauds…
MTS data dealer are fraud members & mts data get signal 3 to 4 points but, not speed….. its very worst network & overall waste..
sir,
i made a recharge of rs-490 in my mts no-8432950938,which was suppose to give 3gb free usage.but it only gives 150mb free uasge.
your company cheats customer.
kindly look into the matter or else have to complain about your company.
very bad services mere bemail me jharkhand ka data plan de…night and day
Dear CC Exec,
I need to know whether my MTS data card will work in Jammu, Katra and Srinagar.
my mts bying on 7/7/12- mdn 8645935 no good sped is no my gb onely leas mill open 15mint to 25mint coblant to mase time relan take to this mts motem saned new one imetatly reply imtetly
Very very poor connectivity…almost no connectivity. every time I use MTS data card, I come across various problems. This is one of them.
chennai store no & address
kindly provide the local office no & address. i am not able to download the anything, help me out of this problem. A.S.A.P
and what current balance(G.B). kindly update.
I am Using MTS Modem from last One year .Now I am faceing Lots of
Problem to send mail with Attachment or Download Attachement From Any incoming Mail . I can not Understand what is the Problem .Please Help me .
Thanks
aaj may 999/- ka data pack bara hu balance nahi bata raha hai kya karu
what should i do to regain the speed after using the 12gb wthin 30 days,i am ready to pay for that, how should i pay