MTS Customer Care

To know more about any Product or Service of MTS you can contact Customer Care Number Anytime. We are providing here all details of Customer Care services, related documentations and Email ID. For any assistance or clarifications, or complaints please contact to numbers given below.

Click here to register your complaint

Toll Free Number 

155 (From Any State)

You can dial this number from any state. this is toll free number for MTS users. For Complaints you can dial 198.

Andhra Pradesh

Bihar and Jharkhand

Delhi

Gujarat

9137-955-955

email at customercare.guj@mtsindia.in

Address-

3rd Floor, Block ‘C’ Office No. 2,

The Acropolis Mall,

Thaltej Cross Road,

S.G. Highway,

Ahmedabad – 380054

Haryana

9138-955-955

email  customercare.hr@mtsindia.in

Contact Address:

A-194, Phase – I,

Okhla Industrial Area,

New Delhi – 110020

Karnataka

MTS Customer Care 9141-955-955

email  customercare.kk@mtsindia.in

Address:

Salarpuria Touchstone, No.15/1A

Ground Floor, Kadubeesanahalli

Bellandur, Bangalore – 560087, Karnataka

Kerala

MTS Customer Care Kerala 9142-955-955

Mail at customercare.kl@mtsindia.in

Address:

“Ventura”, 3rd & 4th Floor,

NH-47 Bypass, Anchumana,

Cochin –  Kerala 682024

Kolkata

MTS Customer Care Kolkata 9153-955-955

9153-155-155

email at customercare.wb@mtsindia.in

Address:

PS Srijan Tech Park,

9th Floor, DN-52, Sector V,

Salt Lake City, Kolkata – 700091

Maharashtra

Madhya Pradesh

MTS Customer Care No. 9144-955-955

MTS Complaint Helpline :  198 and DNIS 9144-198-198

Mumbai

MTS Customer Care No. 9146-955-955

customercare.mum@mtsindia.in

Address:

2nd floor Leela business park

office 202- B Sakinaka,

Andheri- Kurla Road,

Andheri (E) Mumbai – 400 059

Rajasthan

9667-955-955

email at customercare.rj@mtsindia.in

Address:

Sistema Shyam TeleServices Limited

Sistema Shyam TeleServices Limited,

3, MTS Tower, Amrapali Circle, Vaishali Nagar,

Jaipur, Rajasthan – 302021

Tamilnadu

9150-955-955

customercare.tn@mtsindia.in

Address:

Lords, Block II, 4th Floor, Plot No 1 & 2,

Developed Plot, Industrial Estate,

Ekkaduthangal, Chennai – 600032

Tamil Nadu

Uttar Pradesh

9151-955-955 for Uttar Pradesh East and 9152-955-955 for Uttar Pradesh West

dial 9151-155-155 for Uttar Pradesh East

9152-155-155 for Uttar Pradesh West

customercare.upe@mtsindia.in for Uttar Pradesh East

customercare.upw@mtsindia.in for Uttar Pradesh West

Office Address:

Uttar Pradesh (E)

Sistema Shyam TeleServices Limited

Plot No CP-6/101 Faizabad Road, Opp HAL,

Indira Nagar, Lucknow -226016

Office Address:

Uttar Pradesh (W)

Sistema Shyam TeleServices Limited

121 Mangal Pandey Nagar ,

Opposite Central Excise Office,

Near CCS University, Meerut – 250005

West Bengal

9153-955-955

9153-155-155

customercare.wb@mtsindia.in

Office Address:

Sistema Shyam TeleServices Limited

PS Srijan Tech Park,

9th Floor, DN-52, Sector V,

Salt Lake City, Kolkata – 700091

The above given MTS Customer care numbers are toll free for MTS Users.

Comments

  1. Jasper says

    Guys please don’t buy MTS Mblaze, before they sell this device they call you 100 times, but after you pay, they will stop even attending your calls,…

  2. Balasubramanian says

    worst behavior of customer care: today i tried to complaint some issues regarding MTS MBlaze slow speed , i connected with customer care after half an hour, but they given very simple answer: ” application issue pls call me after half or one hour” this is the way they are answering ,behaving

  3. Balasubramanian says

    worst behaviour of Customer care People: Today I tried to contact MTS customer care people regarding slow speed of my MTS Data card, after half an hour i get connected with customer care, I told about the issue but they give me a simple advice to call after half an hour that there is a application problem so call again after haf an hour or one hour. now i am having a plan to go to consumer court

  4. KOMAL says

    I am prepaid internet data card user of MTS-MBLAZE no.-9136140654.I recharged it on 4th august for 2GB &remaining GB’s outof 10GB(which were given when i first purchased data card)
    were to be added on untill i keep on recharging within 28 days.But these remaining 5GB’s had been deducted before validity on 30th august before 28 days .I called to customer care but they didnot file my complaint. I want these 5GB BACK TO MY ACCOUNT.PLEASE HELP ME

  5. dwarka misra says

    i am form odisha i want to state again MTS in odisha because i use to it and want very soon as soon as possible please.

  6. Prashant Chandrakant Panchal says

    yes..very bad …very bad…very bad …worst service i have ever found by MTS…mts has not any mobile no tollfree…bad coonection network…poor customer help service..

    i suggest every one not to buy mts net connection ever…

  7. pramod kothari says

    very bad connectivity and also a very fraud offers by company to recontinue the customer….they offered me the free connection of 1 GB but whenever i start connectivity in few seconds it shows error. very bad experience with connectivity.

  8. anand mundra says

    MTS should eborated with Mental Torcher Service…
    really they are not liable to run the service and to satisfy customer.
    really they they cheat with customers, by charging for 3G and providing 2G service…..

  9. .M.UDAYAKUMAR says

    Dear Sir,

    We have purchased two MTS connections from your representative
    Mr.Sudhakar Singh (His Mobile No. 8154879686, 8690435005).

    But, Unfortunately we are not getting activated or any help from MTS
    or your representative.

    The details are given below

    1. Sr. No. 9A13082317BA, Modem No. 9137238193
    2. Sr. No. 9A13082317AD, Modem No. 9137238179.

    Fastest help in this regard is highly appreciated.


    Thanks & Regards,

  10. .M.UDAYAKUMAR says

    sir,
    i bye 1 new mts one month ago till now that is not activated i am calling that person more than150 time ago he is not attending the call i am comming from tamil nadu so i dont know hindi that person ph no 08690435005 please call that person and help me i am in bharuch in gujarat . your employer phone details is08690435005 now he is giving us bad response for my phone call my id proof full details also i given i think he miss use that proof if i call any new number he attend the call so i am irritated about mts please help me already i complaint mts service center they also not responding please help me if this irritation is going i will complaint consumer club any mts officer please help me my mts detail later i sent my ph no 9099592289

  11. Rani says

    Worst Customer care service of mts…..
    Never buy this…..
    MTS Group cann’t help customer………..
    Very Bad Data Card………….
    They need only Cash & not Customer Satisfication……..
    Friends, Please Don’t buy MTS data card in your life………..
    If you Buy, definitely you feel for Cash & Data Card…………

  12. Naveen says

    “Hell with MTS connection”
    Pls dont get cheated by MTS sales folks. Neither they activate the datacard nor they respond to our queries. One of the worst broadband connection i have dealt with.

  13. says

    nothing doing MTS is fraud i disconnected and deactivated one year before now am geting calls from them to pay the bills or else its going to be legal issue whats the hell people its req from me to u all dont use mts all fraud no phone numbers are working of any custumer care nor any customer agents who gave me this all fraud money waste dont use mts badly recomending to u all

  14. says

    MTS team is very bad they were issuing one mbleze card that is not working , now they are asking the payment without activating how i need to pay . I am not pay fee .

    Regards
    ‘venkatesh

  15. PRABHAT says

    TAKEN A PREPAID DATA CARD, NO -8459869121,BUT THIS IS A MOST CHEAP SERVICE,NO SIGNAL IN SECTOR 9,4,10,NOIDA GETTING A FEW SIGNAL IN SEC-41,49,BUT BREAKS WITH IN 25-25 SECOND,NO BODY LOOKING FOR HELP,EVERY PERSON SENDING HERE AND THERE,NEED URGENT TOLL FREE HELP LINE NO,OR EMAIL ID

  16. Nagendra says

    Hi!

    I need help in uninstaling MTS Data Card s/w from my Win7 Comp.
    Error Msg I get : “Cannot Import InstallHelper.dll”
    Issue Details :
    ===========
    I had MTS Data card and was using it on my laptop. Now, as you know service is not avaiable in A.P. So, I purchased reliance data card. Now, it’s not getting installed as it has some s/w conflicts with MTS Data card S/w. I am unable to uninstall MTS s/w from my comp. O/S : Win7. Any ideas? pls. help.
    Extra Info :
    =======
    I have other data card s/ws successfully installed in the same comp like Tata Photon & BSNL. I got them too deleted.
    Thanking you in adv,
    Rgds,
    Nagendra

  17. Vaishali says

    From last 2 month i am not able to recharge my mts broadband. if i call to customer care they are telling supreme court banned the mts in maharastra. These mts peolple dont have alternative or what why they cheating the customers. Please dont buy any products of mts.

  18. mani says

    guys i m also facing a speed problem, u guys r truly said that MTS is cheater company, i m going to file a case in consumer court against the company, u guys also file a case

  19. says

    THIS IS TO BRING TO YOUR KIND ATTENTION THAT I HAVE LOST MY MTS DATA CARD NO 8459229209 ON WAY NOIDA SEC -63 ON 10.4.2013 SO KINDLY BLOCK MY MTS DATA CARD NUMBER

    THANS & REGARDS
    PARY & CO.
    2 FLOOR A-146
    SEC-63 NOIDA.

  20. Md. Rakib Uddin Hussain says

    I HAVE A MTS DATA CARD OF

    MODEL NO :- AC2787
    MEID :- A00000370156B4
    S/N :- 9A12302156B4
    MDN :- 8648056939

    SUDDENLY GOT DISCONNECTED , AND WHETHER FURTHER I AM TRYING TO CONNECT IT , IT IS DISPLAYING A MESSAGE STATES THAT , REMOTE SERVER DENIED YOUR ACCESS CAUSE THE COMBINATION OF USERNAME AND PASSWORD YOU SUPPLIED IS INVALID SINCE 1ST APRIL 2013.

    AND WHENEVER I TRIED THE CUSTOMER CARE NUMBER OF MTS KOLKATA (i.e 9153955955) THEY ARE NOT PICKING MY CALL UP.

    I HAD VISITED TO THE OUTLETS OF MTS DATA CARD AND THEY TOLD ME IT IS THE FAULT OF MY ZTE MODEM , THEN I VISITED THE SERVICE CENTRE OF ZTE THEY TOLD ME IT IS THE FAULT OF MTS CAUSE THEIR SERVER IS DENYING MY AUTHENTICATION REQUEST , NOW TELL ME WHAT SHOULD I DO ? AND MTS CUSTOMER CARE IS STILL NOT PICKING UP MY CALL . TELL ME WHAT SHOULD I DO ?

  21. Rahul Gupta says

    do not buy MTS Data card, they are cheating people, They promised upto 3.1MBPS speed but providing only 130 MBPS. customer service is also very bad.

  22. Rudrapratap says

    Dear Sir,
    And Respected CEO sir,

    It’s a very shocking for me and u.that ur Gujarat Customer Care Team is totally workless,did not replay of any mail, unsatisfied and Diguesting Attitude Of them.
    And they did not care about Customers Problems. I don’t understand why they are doing with Customers.??????????????
    If ur gujarat Customers team not available aur able for Satisfied The Customers Complaints, then leave them. Other wise they are Closed and end of ur reputed Company.(Guj-Team will trying to destroy mts reputaion).
    Anyway i don;t care about them work and attitude.But, i concern is they did not take action against my Complain since 3 months. And it is too much.
    And right now. I am very disappoint from ur MTS. And i will take Serious Action against ur related cus.service Dept.
    Kindly note this.
    And i mean it.

    DISGUSTING ATTITUDE OF UR GUJARAT OFFICE. WHEN TODAY I NO.OF CALL TO AHEMDABAD OFFICE (9137550021). THIS PERSON CONTACT ME YESTERDAY THAT,WHEN WHERE U ONLINE CALL ME.
    AND I TOLD HIM,THAT SEND ME UR TECHNICIANS.
    BUT, THIS PERSON DID NOT UNDERSTANDING MY MATTER AND PROBLEMS.
    WHEN TODAY I NO. OF CONTACT TO HIM. BUT,
    KINDLY, CHANGE UR CUSTOMER SERVICE ATTITUDE AUR MANNER.
    I CAN’T BARE THIS TYPES OF ATTITUDE FROM MTS BROADBAND.
    I PAY FOR MY CONNECTION REGULARLY.
    BUT,
    UNFORTUNATE PART IS U R NOT REGULAR ABOUT THE CUSTOMERS
    COMPLAINS.
    IT IS DISGUSTING WORK FROM MTS SERVICE.
    I MUST SAY THAT, UR GUJ-CUS. SERVICE NO.(9137155155) IS ALL READY A BIG HEADACHE.
    THIS 3RD CLASS SERVICE U PROVIDE THE CUSTOMERS.????????
    KINDLY, ARRANGE AND CLEAR MY TECHNICAL PROBLEM IN 48 HRS.
    AFTER THIS, I GO TO CONSUMER COURT.
    AND I DID NOT PAY FOR THIS MONTH.
    CLEAR .
    coz, i am not a free Customer of MTS Broad band. Further the Bad Customer Service, I have lost of time waste for ur 3rd class Customer service Dept.

    I WANT RESULT AS EARLY AS POSSIBLE.
    reg-Rudrapratap.

  23. BALAMURUGAN says

    Please dont buy MTS DATA CARD. They say the speed will be upto 3.1 mbps, but self after getting an unlimited 10GB @ rs.799 plan, from day one the speed never gone beyond 0.4mbps or 400 kbps.

    BUY IT and ENJOY THE PAIN.

  24. A. J. MAXTON says

    I am sorry to say that MTS is the WORST company I’ve ever seen. Their customer care is hopeless and this company is a BIG CHEAT. They keep on sending you the message to re-charge even if your data card is charged/valid. And do not inform by sms / send reminders by sms the exact date when it needs to be re-charged. Another problem with these COMPANY is that they put your account on zero balance on the given date anytime. suppose they say last date is 7th. instead of 12, O ‘clock in the night (late night of 7th) these people take away the balance.

  25. Rashmi says

    I have recharged my MTS no by online payment at 10/02/2013. My balance cut from my bank account but i don’t get my recharge yet. I called on toll free no of MTS i.e. 1800-103-1900 so they told me that this customer-care will handle only hardware related issue. So they gave me another no. i.e 9145955955 which is for MAHARASHTRA. So I called on that number that time the person on call told that this is Karnataka number so you call on 9145126126 which is invalid number. I’m
    too irritated by the service of MTS customer-care.

  26. Lingka says

    Dos MTS fraudz,r dy evn bothrd abt d grievancs of d custmrs.Do dy concrn rgrdng d prblm of custmrs.No,.dy dnt n dy won’t,.cos der faulty,dfctve n malfunctng servcs hz bn caught red-handd,so dy r humilatd n ashamd in respndng 2 custmrs queriez.

  27. G.ANAND says

    i have purchased an mblaze on 26.10.12 from arunagiri enterprises velacherry ref bill no : 620.
    ref model no AC2787
    ID: A100000237D751E
    S/N : 93122312CBMM
    MDN: 9150950873
    PLAN : 555 – POSTPAID.

    FROM THE DATE OF PURCHASE TILL DATE IT IS NOT ACTIVATED AND AM GETTING THE BILLS ON MONTHLY BASIS AND FROM CUSTOMER CARE THEY ARE CALLING US AND THREATENNING ME THAT HE WILL LODGE AN COMPLAINT LEGALLY FOR NOT PAYING THE BILL AMOUNT.’
    I AM NOT UNDERSTANDING THE SCENARIO, WHY SHOULD I PAY THE BILL AMOUNT WITH OUT ACTIVATING THE ACCOUNT.

    I AM FRUSTRATED BY THE SERVICE PROVIDED BY MTS, AND I AM NOT INTERESTED TO CONTINUE WITH MTS.

    PLS CANCELL MY ACCOUNT AND IN FUTURE DONOT SEND ANY BILLS TO MY ADDRESS AND DO NOT DISTURB, FAILING WHICH I WILL HAVE TO LODGE AN COMPLAINT TOWARDS MTS GIVING ME CONTINOUS TORCHURE BY SENDING BILLS ON MONTHY BASIS WITHOUT USAGE.

    ANAND.G
    9841799503.

  28. Umesh Kumar M V says

    Hi, I have purchased MTS datacard on Dec 8, 2012. It’s not been activated even after 4 days. If i call customer care the response is very bad. Im frustrated with this kind of service. If i call up to the MTS agent, he’s not answering my call. I’m not understanding wht needs to be done further….. I had a bad experience by purchasing this dongle:-(

  29. SANDIP DAS says

    MTS is most most most poor connection upload speed 0.06 mbps.Third class connection ever been seen.Dear all dont purchase MTS in future.

  30. Shubham says

    hello
    I have recently bought mts mblaze and i use to recharge it with Rs 303/- night plan pack but I want to know that is there any other pack for day time use along with the night time plan????

  31. vaibhav parmar says

    i am using it from last 15 days …mts is just wast of money .. they are saying 3mbps but actually speed is not more than 20 mbps …and also network disconnection problem they have …

  32. vijay says

    hi khalid,
    please never go for MTS.
    they are cheating people.
    they told 3.1 mbps. but, you will get below 10 kbps
    if you want permanant tension go to MTS
    if you doubt my words, ask any MTS user.
    definetely, they are crying day by day

    vijay
    chennai

  33. kiruthika says

    i Have purchase MTS datacard unlimited on 23rd Nov 12. but still is not activated. it is very bad impression. Activate my card or we will go to further step. we have to pay it is not?

  34. KP Pavithran says

    I have taken an internet connection from MTS MDN 9on33on7on5tw6 in the month of October 2011. due to the bad services i have requested for termination of the connection in the month of April 2012 and submitted a letter to disconnect wef 01 May 2012. I have cleared the bill amount Rs.1600/ upto 30 Apr 12 vide bill no. Sri Raj Teleservices No. 1245 dated 30 Apr 12. The termination letter was handed over to the office at Gajuwaka, Visakhapatnam on 30 Apr by hand and obtained signature on my personal copy.
    Now, the MTS company has filed a case against me in customer court regarding non payment of Rs.2766/- and I am getting telephone calls from Delhi and have been harrassed three four times. I have full proof of the letter which i have forwarded for termination and the original copy of the bill which I have paid in the office upto 30 Apr. My request is to intervene this matter and check up the real factor otherwise I have to approach for customer court for mental harrassment against this MTS company.

  35. Bosco Carvalho says

    I purchased a MTS dongle on 26th November 2012 and Rs. 1299 for 10GB for 90 days. Today it is 28th November and the dongle is not activated nor are they picking up the phone when we call customer care. Very bad service. I want to return the dongle and get the full refund

    Bosco

  36. sanil says

    I had purchase MTS mblaze on 12th nov 2012 from relaince digitals anna nagar chennai.I was told that on an initial recharge of rs 501 i would get 6gb of internet at a speed of 3mbps.But after installation when i checked my balance & speed its just 750mb & 0.7mbps.I contacted customer care 3 times & did whatever I was told for technical resolving in my computer,Even after all that its showing the same problems,I checked it in one of my friends computer also,the same problem existed in his also. Now I again I called up the customer care then they are saying there is no such recharge for the amount of rs501. But I have the printed leaflet of MTS picturing the same tariff of rs501 & 6gb.But the customer care isn’t accepting it & are saying that there is no such recharge.
    Also even after 3 attempts they were not able to provide the promised speed or the balance amount in my account.
    I also contacted the dealer shop here at chennai wherein I purchased the mts mblaze,they are saying that after the purchase & activation procedures the rest all lies with the mts people & not them (the shop).

    I really am feeling cheated of my money and time.The customer care doesn’t even knows what recharge tarifs they are having or how to solve a smiple issue ,the company is making false promises.
    One more thing I want to say is that whenever u call these people they keep us waiting or long time after getting connected & on the starting of the call they irritate us by asking all the details of the user,ie when u get the call they 1st ask you the name & the 10 digit mdn no:,that’s ok, but then they start asking all the details that was given to them while filling the activation form like the mobile no, email id, resident address,etc . I can understand if they ask the name & the 10 digit no for verification purpose,its ok,but why all the street name,mobile no,email I,etc etc…?Are they doing some cbi work also as part time..?

    As somebody has already posted on net its a really bad experience with MTS.
    I think the company should show some respect & deliver what they promise to the customers.

    • savitha says

      I really am feeling cheated of my money and time.The customer care doesn’t even knows what recharge tarifs they are having or how to solve a simple issue ,the company is making false promises. very horrible service from MTS, they are simply making money.
      One more thing I want to say is that whenever u call these people they keep us waiting or long time after getting connected & on the starting of the call they irritate us by asking all the details of the user,ie when u get the call they 1st ask you the name & the 10 digit mdn no:,that’s ok, but then they start asking all the details that was given to them while filling the activation form like the mobile no, email id, resident address,etc . I can understand if they ask the name & the 10 digit no for verification purpose,its ok,but why all the street name,mobile no,email I,etc etc…?Are they doing some cbi work also as part time..?, I have not used the data card even for single day
      but I have been billed for more than 1000 rs. but they have sent legal notice
      such a horrible services from MTS
      very very bad service
      pls do not buy any services from MTS
      they are just the money makers but no service instead they humiliate the people
      savitha

      As somebody has already posted on net its a really bad experience with MTS.
      I think the company should show some respect & deliver what they promise to the customers

  37. Sanjib Mandal says

    My mts mblaze dongle has been blocked and refuse to support in computer. It can’t start up. Please help me.
    You can tell me where I found any solution. When I plug it into Computer it shows green light.
    Thank You……

  38. Priya says

    Am using MTS MBlaze Modem for the last 8months.Monthly monthly i will recharge for 500MB oly. November 2012 month i recharged for 3GB.I just used 1GB for 8 days. 9 th day dat 2GB were gone.dnt knw how?.i was shocked……..how it happens….?

    • says

      MTS is cheater company And they are gonna to close them service’s all over india that’s why all of the customer of MTS is facing that Problem….!

  39. Abhishek says

    It’s Really bad experience with MTS. Speed is slow enough to irritate anyone. At the scale of 1-5, even i can not allow myself to give single point.

  40. Seetha says

    Its a very very very bad service. no speed at all and they disconnected the line without any proper reason. No proper response from customer care.Mobile net is 1000 times better than that. Plz dont buy MTS. Poor service.

  41. akshya says

    i paid my braodband bill on 22/10/2012 than after thy give award to close my service. i pay bill so maybe they give me big gift. thanking you MTS

  42. R.shyam sundar says

    have got my connection this month of 16th . Your customer care
    department very clearly told that u will be given 1.3 to 1.5 gb for
    this month for the next two months u will given 3gb, i accepted. today
    morning i checked the line it was not working. when i called the
    customer care in the morning they told there is a problem in your
    application so she told to call me after 2 hrs, i made the first call
    on 9.35 am. Next i called back at 11.50 a girl attended the phone and
    she verified all my details she said your line is barred for the
    crossing of credit limit.how can i know i crossed the credit limit. Do
    you send any balances of usage made by me daily. before you have
    disconected the line have you sent any message priorly, that your line
    is disconnected because of this reason. still for now i havent
    received any messsages. Now before i am a launching this complaint, i
    called again your customer care some person attended the phone and
    saying that your line is disconnected because you have crossed the
    credit limit. when i told him you havent sent any prior messages to
    me, he is replying me that we have sent you a mail on 26th of october
    at 04.26am to my e.mail regarding they have sent an notice. still for
    now i havent received any mails. If you guys not making this complaint
    serious and taking actions against this. i am very serious i have the
    proof of your customer care person have talked with me and with clear
    proof that i havent received any mail from your side still for now.
    Now i am leaving this matter with you. If you are not solving my
    problem out. be ready to see me in consumer court.

    Kind atten: pls keep in your mind i am going to pay the amount till
    you guys prove you have sent the mail on 26th oct 04.26am. also if you
    prove just ask yourself a question whether the customer has to wake up
    early morning between 01.00am to 05.00am for checking his mails from
    your side that line is going to be disconnected or not.

    • Prashant Chandrakant Panchal says

      mts has even not tollfree number,,for customer care…i have wasted my 50 Rs balance for asking to the customer care no.9137955955 in Gujarat…Ahmedabad..

      Please friends trust me and not purchase this mts data card..ever in ur life…if u don’t want to be cheated ..by this company..

  43. arun says

    i have also purchase mts data card on 3rd oct but since first day i am not getting speed , its to slow 50-150kbps under the plan of 3.1 mbps upto 12 gb , i had paid advance rent for three months, but inspite of my many complaints on customer care by telephone and online complaints and visit to the mts store where i had purchased the data card , no one had solve the issue, the even donot respond to the complaints i have made and close the complaints themselves,

    this company is cheater there aim is to sell there bullshit to the people with the mts blaze name.

    i will sue them in consumer court.

    i will not let them to go away easily by cheating with me and other peoples

  44. Mohit says

    i had purchase MTS doungle last week, its a really bad experience with MTS net connection, the speed is = to nothing my mobile work better than this……

    • surya says

      Hi

      Any one can you please tell me how to file a case on MTS data service i faced very pathetic experience about customer care and internet and the billing its totally fraud

      regards
      surya

  45. dushyant singhal says

    FRIENDS
    MTS IS THE WORST INTERNET PROVIDER.
    SECONDLY MTS GOT THE WORST CUSTOMER CARE EXECUTIVES AND SERVICES
    LETS DECIDE TOGETHER TO MAKE THIS MTS INTERNET SYSTEM FAIL BECAUSE ALREADY ITS OF NO USE.
    SOON MTS WILL BE TARGETED IN NEWS,SOCIAL SITES AND EVERYWHERE FOR CHEATING PEOPLE.

  46. NARSIMULU TIRUMALA says

    Hi,

    after disconnction of my MTS data card also i am getting bills to my mail ID….
    please suggest me what i need to do..

    DATA card number : 9133930772–HYDERABAD

  47. ejesh peter says

    I am from Kochi I have just took the connection and i dont get even 100 kbps speed from my 3.1 mbps . Very bad service in the whole world. fraud executives and managers.I getting 10 kbps speed in my house. Dont take the shit connection

  48. K.S. Ganesh Kumar says

    Customer care number is not working.. Is there any other toll free numbers other than 18002000100 and 155?

  49. Mohammed Hasanfatta says

    Its Very Bad News For Ur Company This Is Very Bad Product Of Your Company I will Ge t Speed To More Than 40 to 50 Kbps In Download. This Is Not A Hi- Speed Mobile Broadband This Is Very Low speed broadband internet.

  50. Shrikant Ghaytadak says

    I m using ur service for last 1 year,but i have major problem with connectivity…it just stop sending and receiving data. for performing this device I have to disconnect and connect it number of times.. Improve your service,it suks……….

  51. Biswajit Karmakar says

    Data Card service is very poor. New Data Card Activation process is not updated like other Operator that may be communication gap between customer care & your authorized dealer/ Representative.

  52. says

    i also cheated with MTS PEOPLE THIS VERY POOR SERVICE PROVIDER IN WORLD ,SO KINDLY LOOK IN TO THAT THEY TOOK MY FOR DATA CARD ACTIVATION BUT STILL NOT ACTIVATED BUT THEY TOOK MY MONEY

  53. AURPAN MAJUMDER says

    Extremely poor service..It is true that they say 3.1Mbps speed till 10Gb,afterwards 140Kbps for Rs 999 unlimited plan. From the very first day, wherever in this universe you are, all the time it gives single digit connectivity speed. Only one thing can be said.. HORRIBLE ..to extend a bit more.. DISGUSTING wireless network..

  54. Chirag says

    MTS data card is the worst in all broadbands.
    the executives not give proper reply of queries and tottaly fraud. i hv done on line recharge for rs 999 my account was debited with dat amount but recharge not done yet.

  55. gaurav thakur says

    humare village baparsi.meerut.me 04 day se network problam chal rahe hai.meerut ke 01 officer ko phone kiya us ka n0 9152090151 to us ne phone nahi uthaya humare problam shold karne ke kripa kare mera mob no 91fiv2nin21eigh18.915two2797eigh3.97fiv868thr9eigh5.

  56. vishal says

    MTS Slow SPEED and POOR service
    i am new user, but the device is not responding properly,
    always i have to disconnect and re connect.

    • MTS Customer Care says

      We can’t help you on this , please buy new data card to continue our best in class service.

      Regards
      MTS Customer Care

  57. Mustak says

    I want to bring this incident to your attention regarding your employee poor response regarding new broadband connection. Before 25 days I paid 500 rupee for new mts data card to your employee,my Mts data card number is 9136909325 . your employer phone details is 09540103636 now he is giving us bad response for new Date card connection even your all team who control the new boardband connection customer in laxmi nagar they all giving me a bad response……your employee was giving me surety that after 1 days my data card will be working but they all are liar and rascals. Why you all are giving me surety even you are not capable to proof your promises ………I am very tired of your promise and services I just want to know how many days you will take to start my Mts data card because of your bad employee responce I am losing my business. I just requesting you and bagging you please one time give me response and solve my problems because I trust you.please dear MTS…… please work for that complain and I just want to listen new and good response. My name is mustak ahmad and my number is 09555864538.

    • satish says

      bloody after this mts sales service even a person who is very good he will commit suicide with their services and having huge problems after sales and before sales service….

      like this company has to be burned away and our country should not provide licence under trai to operate their business operations…

      satish

  58. DEVANG DESAI says

    very vary bad service. MTS customer care executive loged incorrect complaints and close them self even if the customer is not satisfied.

    My connection is not at all work and they have taken my complaint and closed them self saying the the not network coverage area.

    Big cheaters…

  59. Dawa Tshering says

    Dear MTS members, I have sand my comments and request but there is no reply on my comments so, please do something on our request sir.

    And also removed my comments from the comments view.

    Dawa, Bhutan

  60. Dawa Tshering says

    Request MTS staff members

    When I was there at Kolkata m using MTS, Mtag 401,smartphone with this No. 8647824005,Now my request is that, how to use MTS mobile phone by using others SIM card out of India, as my country Bhutan is very near by India so, why network problem out here. Please advise us.

    Thanks

  61. Dawa Tshering says

    Its good benefit using internet around India area…I really enjoy when I was there for my visit Kolkata, Now m back to my Country Bhutan so, now problem is I can’t not use mobile as well as internet at all. If we could get these system every were it can be good for us.

    Thanks

  62. Mohit says

    My name is Mohit, last month i bought mts mblaze ( unlimited plan – Rs-999). First 10 days working 1.1mbps speed, after that the speed went down ( 144 mbps), then i called customer care why i am getting low speed. They said, upto 10Gb speed is 3.1 Mbps, after that you will get 140 kbps. Then i asked them then why you are giving unlimited plan with 3.1 Mbps. They did n’t give proper answer.it’s like a snatching money from the customers.they are frauds…

  63. Raj says

    MTS data dealer are fraud members & mts data get signal 3 to 4 points but, not speed….. its very worst network & overall waste..

  64. khusboo sethia says

    sir,

    i made a recharge of rs-490 in my mts no-8432950938,which was suppose to give 3gb free usage.but it only gives 150mb free uasge.
    your company cheats customer.
    kindly look into the matter or else have to complain about your company.

  65. Khushal R Malpure says

    Dear CC Exec,

    I need to know whether my MTS data card will work in Jammu, Katra and Srinagar.

  66. says

    my mts bying on 7/7/12- mdn 8645935 no good sped is no my gb onely leas mill open 15mint to 25mint coblant to mase time relan take to this mts motem saned new one imetatly reply imtetly

  67. Sujay Jana says

    Very very poor connectivity…almost no connectivity. every time I use MTS data card, I come across various problems. This is one of them.

  68. Baskaran says

    kindly provide the local office no & address. i am not able to download the anything, help me out of this problem. A.S.A.P
    and what current balance(G.B). kindly update.

  69. Anjan Bandhu Chakraborty says

    I am Using MTS Modem from last One year .Now I am faceing Lots of
    Problem to send mail with Attachment or Download Attachement From Any incoming Mail . I can not Understand what is the Problem .Please Help me .
    Thanks

  70. khalid says

    what should i do to regain the speed after using the 12gb wthin 30 days,i am ready to pay for that, how should i pay

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